:root,[data-theme=light]{--bg:#fcfcfb;--surface:#e4e4e2;--elev:#eaeae8;--campo:#fff;--ink:#1d1d1f;--mute:color-mix(in srgb,var(--ink) 62%,transparent);--mute2:color-mix(in srgb,var(--ink) 50%,transparent);--mute-forte:color-mix(in srgb,var(--ink) 64%,transparent);--line:color-mix(in srgb,var(--ink) 14%,transparent);--line2:color-mix(in srgb,var(--ink) 22%,transparent);--fill:color-mix(in srgb,var(--ink) 4%,transparent);--fill-on:color-mix(in srgb,var(--ink) 8%,transparent);--inv-bg:#18191b;--inv-ink:#f6f6f4;--shadow:0 1px 2px color-mix(in srgb,var(--ink) 10%,transparent), 0 8px 24px color-mix(in srgb,var(--ink) 12%,transparent);--shadow-lg:0 2px 6px color-mix(in srgb,var(--ink) 12%,transparent), 0 20px 48px color-mix(in srgb,var(--ink) 20%,transparent);--hair:0 1px 0 #ffffffa6 inset;--glass:color-mix(in srgb,var(--bg) 72%,transparent);--estado-atraso:#e20027;--estado-atraso-fundo:color-mix(in srgb,var(--estado-atraso) 20%,transparent);--estado-atraso-borda:color-mix(in srgb,var(--estado-atraso) 40%,transparent);--estado-pendente:#9a6600;--estado-pendente-fundo:color-mix(in srgb,var(--estado-pendente) 20%,transparent);--estado-pendente-borda:color-mix(in srgb,var(--estado-pendente) 45%,transparent);--estado-pendente-forte:#8b5c00;--estado-resolvido:#167e68;--estado-resolvido-fundo:color-mix(in srgb,var(--estado-resolvido) 20%,transparent);--estado-resolvido-borda:color-mix(in srgb,var(--estado-resolvido) 45%,transparent);--acao-responder:#2f6fed;--etapa-pendente:#195ee6;--etapa-em-andamento:#7543ea;--etapa-standby:#6a6a0c;--etapa-validacao-interna:#ac16ca;--etapa-aprovacao-cliente:#bc15a0;--etapa-aguardando-cliente:#0d771f;--estagio-briefing:#485c85;--estagio-producao:#3947df;--estagio-revisao:#8a23c6;--estagio-entregue:#7a550c;--estagio-em-producao:#146a3f;--estagio-manutencao:#1a6858;--origem-novo-cliente:#166a38;--origem-novo-cliente-fundo:color-mix(in srgb,var(--origem-novo-cliente) 20%,transparent);--origem-upsell:#7a34bc;--origem-upsell-fundo:color-mix(in srgb,var(--origem-upsell) 20%,transparent);--mencao:#8a41ff;--mencao-fundo:color-mix(in srgb,var(--mencao) 20%,transparent);--mencao-escurece:92%;--estado-atraso-solido:#b12039;--estado-pendente-solido:#f2a60d;--estado-resolvido-solido:#126856;--mencao-solido:#7125e9;--etapa-em-andamento-solido:#8ebce1;--etapa-standby-solido:#5e6574;--etapa-validacao-interna-solido:#9320ff;--etapa-aprovacao-cliente-solido:#a64d00;--etapa-aguardando-cliente-solido:#f3de8f;--etapa-aguardando-cliente-ponto:#d9b41f;--plataforma-meta:#1259b6;--plataforma-meta-fundo:color-mix(in srgb,var(--plataforma-meta) 20%,transparent);--plataforma-google:#2e6822;--plataforma-google-fundo:color-mix(in srgb,var(--plataforma-google) 20%,transparent);--plataforma-mercadolivre:#925003;--plataforma-mercadolivre-fundo:color-mix(in srgb,var(--plataforma-mercadolivre) 20%,transparent);--plataforma-mercadolivre-texto:#995404;--plataforma-openai:#8037e6;--plataforma-openai-fundo:color-mix(in srgb,var(--plataforma-openai) 20%,transparent);--user-1:#cc00b9;--user-1-fundo:color-mix(in srgb,var(--user-1) 20%,transparent);--user-1-borda:color-mix(in srgb,var(--user-1) 40%,transparent);--user-1-solido:#c600b2;--user-2:#c04b00;--user-2-fundo:color-mix(in srgb,var(--user-2) 20%,transparent);--user-2-borda:color-mix(in srgb,var(--user-2) 45%,transparent);--user-2-solido:#ba4900;--user-3:#007b90;--user-3-fundo:color-mix(in srgb,var(--user-3) 20%,transparent);--user-3-borda:color-mix(in srgb,var(--user-3) 45%,transparent);--user-3-solido:#00788c;--user-4:#de005b;--user-4-fundo:color-mix(in srgb,var(--user-4) 20%,transparent);--user-4-borda:color-mix(in srgb,var(--user-4) 40%,transparent);--user-4-solido:#d70058;--user-5:#0065fe;--user-5-fundo:color-mix(in srgb,var(--user-5) 20%,transparent);--user-5-borda:color-mix(in srgb,var(--user-5) 45%,transparent);--user-5-solido:#0062f5;--user-6:#5b7b00;--user-6-fundo:color-mix(in srgb,var(--user-6) 20%,transparent);--user-6-borda:color-mix(in srgb,var(--user-6) 45%,transparent);--user-6-solido:#587700;--user-7:#9635ff;--user-7-fundo:color-mix(in srgb,var(--user-7) 20%,transparent);--user-7-borda:color-mix(in srgb,var(--user-7) 40%,transparent);--user-7-solido:#912eff;--user-8:#d23600;--user-8-fundo:color-mix(in srgb,var(--user-8) 20%,transparent);--user-8-borda:color-mix(in srgb,var(--user-8) 45%,transparent);--user-8-solido:#c30;--sinal:#087f8c;--sinal-ink:#eee;--sinal-solido:#07727e;--sinal-texto:var(--sinal-solido)}[data-theme=dark]{--bg:#1d1d1f;--surface:#202225;--elev:#26282c;--campo:#313338;--ink:#eee;--mute:color-mix(in srgb,var(--ink) 56%,transparent);--mute2:color-mix(in srgb,var(--ink) 46%,transparent);--mute-forte:color-mix(in srgb,var(--ink) 64%,transparent);--line:color-mix(in srgb,var(--ink) 16%,transparent);--line2:color-mix(in srgb,var(--ink) 26%,transparent);--fill:color-mix(in srgb,var(--ink) 5%,transparent);--fill-on:color-mix(in srgb,var(--ink) 10%,transparent);--inv-bg:#ecedee;--inv-ink:#141619;--shadow:0 1px 2px #0006, 0 10px 28px #00000080;--shadow-lg:0 2px 8px #00000080, 0 24px 56px #0009;--hair:0 1px 0 #ffffff14 inset;--glass:color-mix(in srgb,var(--bg) 66%,transparent);--estado-atraso:#ff6553;--estado-atraso-fundo:color-mix(in srgb,var(--estado-atraso) 20%,transparent);--estado-atraso-borda:color-mix(in srgb,var(--estado-atraso) 40%,transparent);--estado-pendente:#cc8b00;--estado-pendente-fundo:color-mix(in srgb,var(--estado-pendente) 20%,transparent);--estado-pendente-borda:color-mix(in srgb,var(--estado-pendente) 40%,transparent);--estado-pendente-forte:#d1971a;--estado-resolvido:#1eab8c;--estado-resolvido-fundo:color-mix(in srgb,var(--estado-resolvido) 20%,transparent);--estado-resolvido-borda:color-mix(in srgb,var(--estado-resolvido) 40%,transparent);--acao-responder:#6d9bff;--etapa-pendente:#7ea5f1;--etapa-em-andamento:#b295f3;--etapa-standby:#aaaa13;--etapa-validacao-interna:#de7ef1;--etapa-aprovacao-cliente:#f075db;--etapa-aguardando-cliente:#15bc31;--estagio-briefing:#8598bd;--estagio-producao:#8890ec;--estagio-revisao:#c07be8;--estagio-entregue:#c88c14;--estagio-em-producao:#21ad67;--estagio-manutencao:#2aaa90;--origem-novo-cliente:#48ac70;--origem-novo-cliente-fundo:color-mix(in srgb,var(--origem-novo-cliente) 20%,transparent);--origem-upsell:#bc82e0;--origem-upsell-fundo:color-mix(in srgb,var(--origem-upsell) 20%,transparent);--mencao:#ad7fff;--mencao-fundo:color-mix(in srgb,var(--mencao) 20%,transparent);--mencao-escurece:100%;--plataforma-meta:#67a4f0;--plataforma-meta-fundo:color-mix(in srgb,var(--plataforma-meta) 20%,transparent);--plataforma-google:#68b437;--plataforma-google-fundo:color-mix(in srgb,var(--plataforma-google) 20%,transparent);--plataforma-mercadolivre:#e57d06;--plataforma-mercadolivre-fundo:color-mix(in srgb,var(--plataforma-mercadolivre) 20%,transparent);--plataforma-mercadolivre-texto:#e88a1f;--plataforma-openai:#c09bf3;--plataforma-openai-fundo:color-mix(in srgb,var(--plataforma-openai) 20%,transparent);--user-1:#ff47e1;--user-1-fundo:color-mix(in srgb,var(--user-1) 20%,transparent);--user-1-borda:color-mix(in srgb,var(--user-1) 40%,transparent);--user-1-solido:#c600b2;--user-2:#ff6809;--user-2-fundo:color-mix(in srgb,var(--user-2) 20%,transparent);--user-2-borda:color-mix(in srgb,var(--user-2) 40%,transparent);--user-2-solido:#ba4900;--user-3:#00a6c3;--user-3-fundo:color-mix(in srgb,var(--user-3) 20%,transparent);--user-3-borda:color-mix(in srgb,var(--user-3) 40%,transparent);--user-3-solido:#00788c;--user-4:#ff5aa3;--user-4-fundo:color-mix(in srgb,var(--user-4) 20%,transparent);--user-4-borda:color-mix(in srgb,var(--user-4) 40%,transparent);--user-4-solido:#d70058;--user-5:#4e97ff;--user-5-fundo:color-mix(in srgb,var(--user-5) 20%,transparent);--user-5-borda:color-mix(in srgb,var(--user-5) 40%,transparent);--user-5-solido:#0062f5;--user-6:#7aa600;--user-6-fundo:color-mix(in srgb,var(--user-6) 25%,transparent);--user-6-borda:color-mix(in srgb,var(--user-6) 40%,transparent);--user-6-solido:#587700;--user-7:#b57bff;--user-7-fundo:color-mix(in srgb,var(--user-7) 20%,transparent);--user-7-borda:color-mix(in srgb,var(--user-7) 40%,transparent);--user-7-solido:#912eff;--user-8:#ff6727;--user-8-fundo:color-mix(in srgb,var(--user-8) 20%,transparent);--user-8-borda:color-mix(in srgb,var(--user-8) 40%,transparent);--user-8-solido:#c30;--sinal:#0cc0d4;--sinal-ink:#eee;--sinal-solido:#07727e;--sinal-texto:var(--sinal)}:root{--sans:var(--font-inter),system-ui,-apple-system,Segoe UI,Roboto,sans-serif;--mono:var(--font-jetbrains-mono),ui-monospace,SFMono-Regular,Menlo,monospace;--nav-w:230px;--chat-w:clamp(352px,33vw,620px);--topbar-h:57px;--r-sm:8px;--r-md:9px;--r-lg:12px;--r-xl:14px;--r-2xl:16px;--r-pill:100px}*{box-sizing:border-box}html,body{height:100%}body{background:var(--bg);color:var(--ink);font-family:var(--sans);-webkit-font-smoothing:antialiased;letter-spacing:-.01em;margin:0;font-size:15px;line-height:1.5;transition:background .3s,color .3s}*{scrollbar-width:thin;scrollbar-color:var(--line2) transparent}::-webkit-scrollbar{width:10px;height:10px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background-color:var(--line2);background-clip:padding-box;border:2px solid #0000;border-radius:20px}::-webkit-scrollbar-thumb:hover{background-color:var(--mute2)}button,input,textarea{font-family:inherit}:focus-visible{outline:2px solid var(--ink);outline-offset:2px;border-radius:5px}a{color:inherit}.app{grid-template-columns:var(--nav-w) 1fr;min-height:100vh;display:grid}.side{background:var(--surface);border-right:1px solid var(--line);z-index:21;flex-direction:column;height:100vh;display:flex;position:sticky;top:0}.brand{height:calc(var(--top-h) - 1px);box-sizing:border-box;padding:0 var(--nav-brand-padx,20px);align-items:center;gap:8px;justify-content:var(--nav-justify,space-between);width:100%;margin-bottom:18px;display:flex}.logo-lockup{align-items:center;display:inline-flex}.logo-lockup img{object-fit:contain;width:auto;height:30px;display:block}.logo-lockup .paper,[data-theme=dark] .logo-lockup .ink{display:none}[data-theme=dark] .logo-lockup .paper{display:block}.brand .bt{font-size:13.5px;font-weight:700;line-height:1.1}.brand .bs{font-family:var(--sans);color:var(--mute2);letter-spacing:.06em;text-transform:uppercase;font-size:9.5px;font-weight:600}.nav{flex-direction:column;flex:1;gap:2px;min-height:0;padding:6px 12px;display:flex;overflow:hidden auto}.nav-lab{font-family:var(--sans);letter-spacing:.1em;text-transform:uppercase;color:var(--mute2);padding:12px 10px 6px;font-size:9.5px;font-weight:600}.nav-sistema{border-top:1px solid var(--line);flex-direction:column;gap:2px;margin-top:auto;padding-top:10px;display:flex}.ni{width:100%;padding:var(--nav-item-pad,9px 11px);align-items:center;gap:12px;justify-content:var(--nav-justify,flex-start);border-radius:var(--r-md);color:var(--mute);cursor:pointer;background:0 0;border:none;font-family:inherit;font-size:13.5px;font-weight:500;text-decoration:none;transition:background .16s,color .16s;display:flex;position:relative}.ni svg{flex:none;width:18px;height:18px}.ni:hover{background:var(--fill);color:var(--ink)}.ni.on{background:var(--fill-on);color:var(--ink);font-weight:600}.ni.on:before{content:"";background:var(--ink);border-radius:0 3px 3px 0;width:2.5px;position:absolute;top:8px;bottom:8px;left:-12px}.ni-toggle .lbl{text-align:left;flex:1}.ni-chevron{color:var(--mute2);flex:none;transition:transform .16s;display:flex}.ni-chevron svg{width:14px;height:14px}.ni-chevron.aberto{transform:rotate(180deg)}.ni-sub-lista{flex-direction:column;gap:2px;margin-top:2px;padding-left:14px;display:flex}.ni-sub{gap:10px;padding:7px 11px;font-size:13px}.ni-sub svg{width:15px;height:15px}[data-menu-colapsado=true] .ni-chevron{display:none}[data-menu-colapsado=true] .ni-sub-lista{padding-left:0}.side-foot{border-top:1px solid var(--line);font-family:var(--sans);color:var(--mute2);letter-spacing:.02em;margin-top:auto;padding:14px 18px;font-size:10px}.brand .bt,.brand .bs,.nav-lab,.ni span.lbl,.side-foot{display:var(--nav-label-display,revert)}.menu-colapsar-btn{border-radius:var(--r-md);border:1px solid var(--line2);background:var(--elev);width:28px;height:28px;color:var(--mute);cursor:pointer;flex:none;place-items:center;transition:border-color .16s,color .16s,background .16s;display:grid}.menu-colapsar-btn:hover{border-color:var(--mute2);color:var(--ink)}.menu-colapsar-btn svg{width:15px;height:15px;transition:transform .16s;transform:rotate(-90deg)}[data-menu-colapsado=true] .menu-colapsar-btn svg{transform:rotate(90deg)}.main{flex-direction:column;min-width:0;display:flex}:root{--top-h:57px}.top{z-index:20;background:var(--glass);-webkit-backdrop-filter:blur(16px)saturate(1.3);border-bottom:1px solid var(--line);height:var(--top-h);box-sizing:border-box;align-items:center;gap:12px;padding:0 clamp(16px,3vw,30px);display:flex;position:sticky;top:0}.top .avatar{width:38px;height:38px;font-size:15px}.spacer{flex:1}.iconbtn{border-radius:var(--r-md);border:1px solid var(--line2);background:var(--elev);width:38px;height:38px;color:var(--ink);cursor:pointer;place-items:center;transition:border-color .16s,transform .16s,background .16s;display:grid;position:relative}.iconbtn:hover{border-color:var(--mute2);transform:translateY(-1px)}.iconbtn svg{width:18px;height:18px}.voltar-btn{border-radius:var(--r-md);width:30px;height:30px;color:var(--mute);cursor:pointer;background:0 0;border:none;flex:none;place-items:center;transition:background .16s,color .16s;display:grid}.voltar-btn:hover{background:var(--fill);color:var(--ink)}.voltar-btn svg{width:16px;height:16px}.contador-badge{border-radius:var(--r-pill);background:var(--inv-bg);min-width:18px;height:18px;color:var(--inv-ink);font-family:var(--sans);letter-spacing:-.01em;flex:none;justify-content:center;align-items:center;padding:0 5px;font-size:11px;font-weight:700;line-height:1;display:inline-flex}.contador-badge--flutuante{border:1.5px solid var(--bg);position:absolute;top:-3px;right:-3px}.ni .contador-badge{margin-left:-6px}[data-menu-colapsado=true] .ni .contador-badge{border:1.5px solid var(--bg);margin-left:0;position:absolute;top:-3px;right:-3px}.ni .contador-badge--aviso-nav{background:var(--sinal-solido);color:var(--sinal-ink)}.ni-dot{background:var(--sinal);border-radius:50%;flex:none;width:8px;height:8px;margin-left:-2px;animation:2.2s ease-in-out infinite ni-dot-pulso}[data-menu-colapsado=true] .ni-dot{border:1.5px solid var(--bg);margin-left:0;position:absolute;top:2px;right:2px}@keyframes ni-dot-pulso{0%,to{box-shadow:0 0 0 0 color-mix(in srgb,var(--sinal) 55%,transparent)}50%{box-shadow:0 0 0 5px color-mix(in srgb,var(--sinal) 0%,transparent)}}@media (prefers-reduced-motion:reduce){.ni-dot{animation:none}}.avatar{background:var(--cu-fundo,var(--fill-on));width:53px;height:53px;color:var(--cu,var(--ink));cursor:pointer;border:1px solid var(--cu-borda,var(--line2));border-radius:50%;place-items:center;font-size:18px;font-weight:700;display:grid}.avatar-mini{background:var(--cu-fundo,var(--fill-on));width:31px;height:31px;color:var(--cu,var(--ink));border:1px solid var(--cu-borda,var(--line2));border-radius:50%;flex:none;place-items:center;font-size:13px;font-weight:700;display:grid}.avatar-micro{background:var(--cu-fundo,var(--fill-on));width:24px;height:24px;color:var(--cu,var(--ink));border:1px solid var(--cu-borda,var(--line2));border-radius:50%;flex:none;place-items:center;font-size:10px;font-weight:700;display:grid}.avatar-grande{width:84px;height:84px;font-size:28px}.avatar-grande.avatar-bicho svg{width:42px;height:42px}.avatar-bicho svg{flex:none;width:28px;height:28px}.avatar-mini.avatar-bicho svg{width:18px;height:18px}.avatar-micro.avatar-bicho svg{width:14px;height:14px}.top .avatar-bicho svg{width:20px;height:20px}.resumo-responsaveis{align-items:center;gap:6px;min-width:0;display:flex}.resumo-responsaveis .nome{color:var(--ink);text-overflow:ellipsis;white-space:nowrap;font-weight:600;overflow:hidden}.resumo-responsaveis .mais{color:var(--mute2);flex:none;font-weight:600}.avatar-foto{padding:0;position:relative;overflow:hidden}.avatar-foto img{object-fit:cover;border-radius:50%;width:100%;height:100%;display:block}.pessoa-etiqueta{align-items:center;gap:6px;min-width:0;max-width:100%;display:flex}.pessoa-etiqueta-nome{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.foto-perfil-linha{align-items:center;gap:14px;display:flex}.foto-perfil-acoes{align-items:center;gap:8px;display:flex}.cor-neutra{--cu:var(--ink);--cu-fundo:var(--fill-on);--cu-borda:var(--line2);--cu-solido:var(--mute2)}.cor-u0{--cu:var(--user-1);--cu-fundo:var(--user-1-fundo);--cu-borda:var(--user-1-borda);--cu-solido:var(--user-1-solido)}.cor-u1{--cu:var(--user-2);--cu-fundo:var(--user-2-fundo);--cu-borda:var(--user-2-borda);--cu-solido:var(--user-2-solido)}.cor-u2{--cu:var(--user-3);--cu-fundo:var(--user-3-fundo);--cu-borda:var(--user-3-borda);--cu-solido:var(--user-3-solido)}.cor-u3{--cu:var(--user-4);--cu-fundo:var(--user-4-fundo);--cu-borda:var(--user-4-borda);--cu-solido:var(--user-4-solido)}.cor-u4{--cu:var(--user-5);--cu-fundo:var(--user-5-fundo);--cu-borda:var(--user-5-borda);--cu-solido:var(--user-5-solido)}.cor-u5{--cu:var(--user-6);--cu-fundo:var(--user-6-fundo);--cu-borda:var(--user-6-borda);--cu-solido:var(--user-6-solido)}.cor-u6{--cu:var(--user-7);--cu-fundo:var(--user-7-fundo);--cu-borda:var(--user-7-borda);--cu-solido:var(--user-7-solido)}.cor-u7{--cu:var(--user-8);--cu-fundo:var(--user-8-fundo);--cu-borda:var(--user-8-borda);--cu-solido:var(--user-8-solido)}.cor-opcoes{flex-wrap:wrap;gap:10px;margin-top:6px;display:flex}.cor-swatch{border:none;font-family:inherit;transition:transform .14s,outline-color .14s}.cor-swatch:hover{transform:translateY(-1px)}.cor-swatch:disabled{opacity:.5;cursor:default;transform:none}.cor-swatch.selecionada{outline:2px solid var(--ink);outline-offset:2px}.avatar.cor-swatch{background:var(--cu-solido,var(--fill-on));color:#f6f6f4;border-color:#0000}.theme-toggle .tema-sol,.theme-toggle .tema-lua{place-items:center;display:grid}.theme-toggle .tema-sol{display:none}[data-theme=dark] .theme-toggle .tema-sol{display:grid}[data-theme=dark] .theme-toggle .tema-lua{display:none}.content{width:100%;max-width:1240px;margin-inline:auto;padding:clamp(18px,3vw,34px)}.content:has(.ticket-layout){max-width:none}.content:has(.mensagens-layout){max-width:none;padding:0}.content:has(.kanban-board){max-width:none}.migalha{color:var(--mute2);align-items:center;gap:6px;margin-bottom:8px;font-size:12.5px;display:flex}.migalha a{color:var(--mute2);text-decoration:none}.migalha 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